If I order today, how long will it take for my products to ship?
Once your order is received and payment confirmed, your order will be shipped via the method chosen during checkout. Most in stock orders ship within 1-3 business days however, processing time may increase during heavy traffic times such as holidays.
It can be delivered in 8-17 days under normal circumstances.
Once your package has shipped from Endless Valley Outdoors, you will receive an email notifying you with the tracking information and carrier. During shipment, there are a variety of potential issues that may occur or changes you may wish to make.
The most common changes made during shipment are:
Hold at location for pickup
You are welcome to contact the carrier to make any changes to the package shipment. If you would like, we are happy to help. Please submit a request to email@example.com
The most common shipping issues that can occur are:
Lost in transit
Failed delivery attempt
Lost in transit
If your package has not moved in transit for 3 days, please contact info@Endlessvalleyoutdoors.com, and we will file a trace investigation with the carrier.
If your package states delivered but cannot be found, please follow these steps:
Check around the residence.
Check with neighbors or building management.
If not found, please email Support at firstname.lastname@example.org regarding your miss delivery, and we will open a trace investigation with the carrier.
Failed Delivery Attempt
For packages requiring a direct signature, you or someone you trust will need to be present to receive the delivery. If you are not present to receive your package, you will have three potential options:
Option 1: Do nothing. The carrier will attempt delivery the next day.
Option 2: Contact the carrier immediately. The carrier will leave a door tag that will have contact details. Please contact the carrier to locate where the package is being held. You will be able to pick up the package from the carrier before the next delivery attempt. You will need a government issued ID and tracking information to pick up the parcel.
Option 3: Contact the carrier to request an address change to a better delivery location or hold at location for pickup to retrieve the package at your convenience.
Accessory Orders Please Note: For all accessory orders that do not require a direct signature, items are typically delivered at the front door or in the mailbox. If the carrier is unable to deliver the package during the delivery attempt the above options for failed and miss delivery will apply.
Please submit a request to email@example.com to help in the process.
Standard Delivery Times
Delivery times can vary based on address.